Testimonials

 

Sales

We have bought from this dealership several times and always they have been very truthful in all of our dealings. After our other salesman left the area we started to deal with Gregory Shumaker and after dealing with him for a few years he, in our opinion is a man of high integrity. I know this sounds mushy but it is our truthful opinion.

Hubert A.

Kitzmiller MD

9/18/2018

Sales

I was thoroughly pleased with Timbrook Nissan. Brian Chartham was exceptional. He was not pushy. He identified my needs and appropriately offered services to me. I had no intentions of buying a car the day I stopped but the service was so good and I didn't need to do a thing but say yes. The title, tags, and license plate details were all done for me. I was offered other packages that improved my overall coverage of my new car without adding any additional expenses. Everyone at Nissan was so helpful and knowledgeable. I had no idea this process was going to be so easy!

Terry H.

Cumberland MD

7/23/2018


Sales

The Team at Timbrook Nissan are a great group of people who work together and work with the customer. This was the easiest and best car buying experience I've had in years.

Patricia K.

KEYSER, WV

7/22/2018

Sales

Timbrook Nissan is top notch with customer service. My experience from the time I walked in the door working with Greg Shumaker the salesman, the general manager and even through the process of financing my car. Every associate was super friendly and very helpful. They all explained everything during the complete process. I am extremely satisfied with my service I received at the dealership!!! Kudos to all the staff at Timbrook Nissan for your top notch customer service. You guys rock!!!!         

Paula S.

MEYERSDALE, PA

7/22/2018                   

Service
I have always had polite courteous service. Ease of scheduling appts and vehicle on time as promised.
Trina N.
Lonaconing, MD
5/3/2018

Sales
The transaction at Timbrook Nissan was easy and the staff were very friendly and professional.
Bethany T.
Lonaconing, MD
4/21/2018

Sales
Because of the service department and our experience with our Pathfinder, we purchased a 2018 Rogue from Timbrook.
Deborah K.
Keyser WV
3/27/2018

Sales
Salesperson very helpful, considered every thing we ask of him.
Peter K.
Cumberland MD
3/23/2018

Sales
Brian was fair and honest and had a answer to all my questions the rest of the staff was friendly, and made a great cup of coffee, overall it was the best experience I've had buying a vehicle and will buy my next vehicle there.
Leroy R.
Cumberland MD
2/3/2018

Sales
Awesome staff, very helpful and knowledgeable
Kevin L.
Oakland, MD
1/23/2018

Sales
Greg S. was very helpful in getting me a new car. I really appreciated his help along with the other salesmen at Timbrook.
Mariah S.
Westernport, MD
1/22/2018

Sales
I have dealt with Nissan for years and Timbrook for many years as well. The quality of Services in the Services Dept is important and have been good too me.
Paul C.
Mount Savage, MD
1/16/2018

Sales
Great gas mileage, smooth ride, good price, and Good customer service.
Brenda M.
Frostburg, MD
12/14/2017

Sales
Nice people, knowledgeable staff, and very good service. If anyone pressures me , no sale will be made, so I appreciate the staff focusing on my needs and questions rather than pushing me to buy something.
Kristine W.
Cumberland, MD
12/28/2017

Service
They have always treated me great and with genuine friendly service.
Tiffany K.
Cumberland MD
12/12/2017

Sales
They are very nice and patient with me till I decided what I wanted
Brenda Y.
Cumberland, MD
12/9/2017

Service
Just a very relaxing place to purchase a car and get service. Car dealers could learn a lot from Timbrook Nissan
Jamie H.
Ridgeley, WV
12/2/2017

Service
Friendly atmosphere among people @ dealership
Elissa T.
Oldtown, MD
11/13/2017

Service
I think they did a very good job getting the car in and the oil change done in a timely manner and I was very pleased with everything.
Charlotte F
Frostburg, MD
11/7/2017

Service
Exceptional service and staff. Always excellent quick service.
Trina N.
Lonaconing, MD
10/16/2017

Service 
They did not take all day to get the job done and get me out of there in a timely manner.
Leslie G.
Westernport, MD
10/15/2017

Sales
The manager (Melva Shimer), the sales agent Greg, the person that did all the paperwork (Jason Washington) were excellent. Very positive experience.
Nancy B.
Frostburg, MD
10/12/2017

Service
Friendly courteous staff Completed service accurately and promptly.
Randy Z.
Meyersdale, PA
10/10/2017

Sales
Straight forward. cooperative, did everything promised (Brian Charland).
Ernest C.
Cumberland, MD
10/9/2017

Sales
Greg Shumaker made my car-buying experience exceptional! He was able to answer all of my questions to make sure that I made the right choice. Greg, as well as the rest of the Timbrook Nissan staff, were very friendly and welcoming. I will definitely return and recommend to friends & family.
Brittany B.
Frostburg, MD
10/2/2017

Sales
Nikol was amazing. She understood our needs and helped us get where we needed to be without pressure to go beyond our means.
Barry W.
Meyersdale, PA
9/29/2017

Sales
We were very pleased on how hard the salesperson (Brian Charland) worked to get us into the vehicle we wanted.
Douglas M.
Mount Savage, MD
9/26/2017

Sales
She (Nikol Stowell) was very open to any questions and took the time to answer them all or find out the information asked.
Jerard M.
Cumberland, MD
9/23/2017

Sales
Friendly knowledgeable sales people finance person very friendly nice person overall great experience.
Connie R.
Salisbury, PA
9/22/2017

Service
We have bought 3 vehicles from them and have always be superior service.
Richard E.
Swanton, MD
9/22/2017

Sales
Greg treated me like a friend instead of a customer. Got me the exact car i wanted with the colors and features i wanted too!
Jessie W.
Frostburg, MD
9/18/2017

Sales
I loved how easy the entire process was. This was my first experience getting a car and my sales associate, Greg Shumaker, made it so simple! He showed me many different options until I found the perfect car and then also showed me many different financing options until I found one that worked best for me. I could not be happier with my experience!
Jacqueline K.
Frostburg, MD
9/18/2017

Sales
It was the easiest car purchase I've ever made! The salesman, Brian was very accommodating in the trade of my current vehicle and the purchase of my new Nissan Rogue. The process was smooth and timely. Very pleased with my experience!
Cynthia R.
Confluence, PA
9/12/2017

Sales
Always professional and courteous a great group of people to deal with.
Debbie G.
Lonaconing, MD
9/12/2017

Sales 
Very knowledgeable about the vehicle (Brian Charland).
Lawrence B.
Cumberland, MD
9/8/2017

Service
They have always been fantastic (Service Advisor: William Dentinger and Service Tech: Donald Bridges).
Richard W.
Manns Choice, PA
9/5/2017

Service 
The service advisor that I dealt with was very helpful and courteous. My vehicle was serviced immediately and he consulted with me about options for the type and cost product being used.
Ruth C.
Ridgeley, WV
8/18/2017

Sales 
Great Service, really down to earth.
Bruce B.
Lansdale, PA
8/16/17

Sales 
I have leased two vehicles from this dealer (Timbrook Nissan) and have never been more satisfied.
Fred R.
Cumberland, MD
8/15/2017

Sales 
The People who worked at Timbrook are absolutely the nicest, friendliest people we've ever encountered at a car dealership which includes the service center. They are knowledgeable and upfront with you.
Phillip J.
Keyser WV
8/13/2017

Sales
I had 3 prior Maxima's. Timbrook has taken good care of me for 15 years. Never a worry.
John H.
Cumberland MD
8/11/2017

Sales
The People are truly warm, friendly, no pressure. Helpful with all areas.
Linda V.
Springfield WV
8/11/2017

Sales
Salesman (Brian Charland) was very helpful and answered all our questions without pressure.
Darryl H.
Ridgeley, WV
8/4/2017

Sales
I was extremely impressed with the attention and respect I received at the time of my purchase.
William S.
Westernport, MD
8/1/2017

Sales
The service was outstanding! Everyone was so kind and helpful in helping us pick out a car for my daughter!
I really appreciated how helpful and kind the staff were. It made the process much easier for my daughter and I.
Kim T.
Cumberland, MD
7/7/2017

Sales
Great salesman (Jamie Kline) and experience
Thomas M.
Berlin, PA
7/5/2017

Sales
The Sales Manager and Manager Was very attentive to my needs 10 Plus On the Scale And as the Salesman as Well I would deal at Timbrook Nissan Without any Hesitation they Care About there Customers with No Doubt Dave Melva and Greg They are a home Town dealership
Phillip V.
Frostburg, MD
7/2/2017

Service
They have good customer service, and so far, I am very pleased.
Theodore S.
Ridgeley, WV
6/27/2017

Sales
Danny Carr went above and beyond to get me into what I wanted/needed not only for my family but for my travel for work! He even delivered my vehicle to me at work and went over all of the documents for me to sign!
Gretchen P.
Ridgeley, WV
6/23/2017

Sales
Just had an all around good experience and they made everything very easy
Pamela M.
Accident, MD
6/13/2017

Sales
Very easy experience from the beginning. Brian Charland was a pleasure to work with, located my vehicle within 24 hours.
Jeffrey N.
Rawlings, MD
6/12/2017

Service
Best dealer I have ever dealt with they went out of there way to gave me a car so I could go and get lunch while I waited for my truck to be fixed and they always checked to see if I needed anything.
Paul W.
Dandridge, TN
6/3/2017

Sales
I had a wonderful experience.
Kim C.
Frostburg, MD
5/16/2017

Sales
We have bought several vehicles from the dealership and the staff has always been very helpful and friendly.
Jeremy J.
Cumberland, MD
5/15/2017

Sales
The best dealership around.  Friendly Salesmen and expert service.  We have been to quite a few dealerships and after coming to Timbrook Nissan we have returned again and again.
Roxy and Dennis H.
New Creek, WV
5/12/2017

Sales
Made the whole process stress free.
Ernest R.
Lavale, MD
5/1/2017

Sales
It was the second vehicle we purchased from Timbrook mainly because the service was so great on the first.
Floyd H.
Everett, PA  

Sales
Everything was great helpful with no pressure
Richard K.
Frostburg, MD